Please note that each individual manufacturer holds all product warranties.  We will replace (or at our discretion exchange the defective product) any product that is defective if returned within 20 days from the date of purchase.  If we are out of stock of that item, we will have the manufacturer replace it directly.  We gladly stand behind all of the products that we sell.

     1) Send a fax to (561) 892 0712 or email this form to  info@attr.com   to obtain a Return Authorization Number.

                   
     2    Without these documents we cannot issue a store credit

     2. 1   Invoice Number  or  Shop order form Number

ELECTRODEPOT  WILL NOT ISSUE STORE CREDIT ON ANY EQUIPMENT MADE ON SPECIAL ORDER, EQUIPMENT SUCH AS CONTROLLERS, WIRELESS RADIOS, SPECIAL MADE CONTACTORS, PANELS  OR  ANY EQUIPMENT WERE SOFTWARE WAS INSTALLED, USED OR INSTALLED ITEMS AND PRODUCTS RETURNED WITHOUT ORIGINAL PACKAGE AND SEALS AND IN A NON RE-SALEABLE CONDITION.

   With the RMA ______________   Please Ship to: 

   ELECTRODEPOT  21218  St. Andrews Blvd. 508  Boca Raton , FL   33433

· Returns will be accepted for up to 20 days from the date of purchase ( Invoice Date ).  

      On approved returns only a store credit will be issued.

· Customers are responsible for return shipping and insurance of the product  

       Incomplete returns will be rejected by our Returns Warehouse and returned to the sender at sender’s expense.
All returns must include the following: · Valid Return Merchandise Authorization (RMA).

· ALL Original packaging (manufacturer's box, styrofoam, plastic bags, etc.).

· All accessories (mounting brackets, cables, connectors, hardware, etc.)

· Manufacturer documentation (manuals, warranty cards, registration information, etc.)

·     Original packaging must not be marked, labeled or damaged in any way.

- DO NOT write RMA number on the product packaging or box.
Any items showing wear, damage, markings, modification, installation or containing data ( which includes ink marks, scratches, dings, dents, removed seals and cut or stripped wires). Items not received in re-saleable condition or damaged on the return shipment. will be refused and returned at customer expense.
 

· All returns are subject to a restocking charge of a minimum of 30% of the invoice value. 
 
Shipping and handling charges are not credited,  Software and special orders can not be returned.
See the software license agreement and terms from the producer or manufacturer.

FOR PRODUCT EXCHANGE OF DEFECTIVE PART OR COMPONENT:

·        We will ship the replacement item back to you as soon as we receive the defective part.

INVOICE Number  ______________________ PHONE:  _________________________
 

NAME:  __________________________________________

      PART:   ______________________________QTY: _______

     We have read and accept the terms : 

_______________________________________________Date:____________________